Frequently Asked Questions

The name "Awards Box" is inspired by the concept of a treasure box, filled with the most celebrated and distinguished movies and TV shows that have been recognized for their excellence. Just as a box holds precious items, Awards Box is a curated collection of films and television series that have earned accolades and nominations from esteemed award ceremonies across the globe.

At Awards Box, we believe every award-winning or nominated piece is a gem, showcasing exceptional storytelling, outstanding performances, and groundbreaking creativity. Our platform is dedicated to helping cinephiles and television enthusiasts discover and enjoy these masterpieces. From the Oscars to the Emmys, Cannes to the BAFTAs, we bring the world of critically acclaimed content to your fingertips.
        
Explore Awards Box to embark on a journey through the realms of high-caliber cinematic and television artistry. Celebrate the achievements in storytelling that have captivated audiences and critics alike. Here, every title is a winner, and every story is an adventure waiting to be discovered.

A Guest (Mobile) is any user accessing Awards Box on mobile without signing up, experiencing certain feature limitations.
A Guest (Web)  is any user accessing Awards Box on website without signing up, experiencing certain feature limitations.

As an Anonymous or Guest user, you'll experience a few restrictions on our platform, designed to encourage full membership for the best user experience. These limitations include:

Advertisements: Anonymous/Guest users will encounter advertisements during their viewing experience on mobile and web.
        
Limited Content Access: Guests can browse our library, but full access to our celebrated cinema and television collection is reserved for registered members.
        
No Personalized Features: Features creating a Watchlist, marking Favorites, or keeping track of what you've Seen are exclusive to registered users. 
        
Restricted "Where to Watch" Function: The "Where to Watch" service is limited, providing location-based viewing recommendations in the US only.
        
Basic Filtering Options: Guests have access to basic filtering, with only two options available for sorting content.
        
Non-Customizable Experience: As a guest, the content display is standard, without the personalized carousel feature that registered members enjoy.
        
To unlock all features and enjoy the full range of our curated content, consider signing up and becoming a registered member.

Registering for a free account on our platform offers several additional features compared to being an Anonymous/Guest user. As a registered free member, you'll enjoy:

One Watchlist: Create a personal Watchlist where you can add up to 10 items. This feature allows you to keep track of movies and TV shows you're interested in watching.
        
Favorites Feature: Add up to 10 items to your Favorites list. This is a great way to bookmark your most-loved content for easy access.
        
Seen It Marker: Mark up to 10 items as 'Seen It' to keep track of what you have already seen, helping you manage your viewing experience.
        
Standard Filtering and 'Where to Watch': Enjoy the same filtering options and 'Where to Watch' service as Guests, which includes basic content sorting and location-based viewing recommendations in the US.
        
While these features enhance your experience, upgrading to a premium account unlocks even more capabilities and content. Consider upgrading for the fullest experience on our platform.

The "Awards Guru" subscription is our premium membership tier, offering the most comprehensive and enhanced viewing experience on our platform. As a Guru subscriber, you'll enjoy a range of exclusive benefits:

Ad-Free on Mobile: Enjoy a completely ad-free experience while streaming content on your mobile devices.
        
Expanded Watchlist: Build a larger Watchlist with the capacity to add up to 100 items, perfect for avid viewers and enthusiasts.
        
Enhanced Favorites: You can add up to 100 items to your Favorites, allowing for a more extensive collection of your most-loved content.
        
Extended 'Seen It' Feature: Mark up to 100 items as 'Seen It', helping you keep a comprehensive record of your watched content.
        
Full Filtering Options: Access all available filtering options, providing you with advanced tools to sort and find content based on your preferences.
         
All Countries "Where to Watch": Get location-based viewing recommendations for all countries, making it easier to find where to watch your favorite shows globally.
        
Personalized Carousel: Enjoy a personalized carousel that tailors content recommendations to your viewing habits and preferences.
        
With the Awards Guru subscription, immerse yourself in a world of uninterrupted, tailored, and expansive cinema and television viewing.

The "Awards Guru+" subscription is an enhanced version of our premium " Awards Guru" subscription, offering an additional key benefit for an even more seamless viewing experience. Here's what sets "Awards Guru+" apart:

No Ads on Mobile and Web: Experience zero advertisements across all platforms, including both mobile and web. This ensures an uninterrupted platform experience, whether you're discovering on your phone, tablet, or computer.
        
All Awards Guru Features Included: Along with the ad-free enhancement, "Awards Guru+" includes all the benefits of the standard "Awards Guru" subscription:
        
Expanded Watchlist (up to 100 items)
Add up to 100 items to Favorites
Mark up to 100 items as 'Seen It'
Access to all filtering options
"Where to Watch" feature for all countries
Personalized content carousel
        
The "Guru+" subscription is ideal for users who desire the ultimate ad-free experience on every device, coupled with our full range of premium features.

Yes, we offer a 7-day free trial for both our "Awards Guru" and "Awards Guru+" subscriptions. Here's what you need to know about the trial period:

Duration: The trial period lasts for 7 days, giving you a full week to experience all the features and benefits of our premium subscriptions.

Access to Features: During the trial, you'll have complete access to all the features of the respective subscription tier you choose, be it "Awards Guru" or "Awards Guru+."

For "Awards Guru," this includes an ad-free experience on mobile, expanded Watchlist and Favorites, full filtering options, global "Where to Watch," and a personalized carousel.
For "Awards Guru+" additionally offers an ad-free experience on both mobile and web.
No Obligation: This trial is a no-obligation period, meaning you can cancel at any time before the trial ends without incurring any charges.

Automatic Conversion: If you choose to continue with the service after the trial period, your subscription will automatically begin, and you will be charged according to the selected subscription plan.

Our 7-day free trial is an excellent opportunity to explore and enjoy the full range of our premium features and decide whether "Awards Guru" or "Awards Guru+" is the right choice for your viewing preferences.

Yes, you have the flexibility to cancel your subscription at any time. Here are the key details:

Your cancellation will be effective at the end of your current billing cycle. This means you can continue to enjoy all the benefits of your subscription until the cycle concludes.

Once you cancel, you will not incur any future charges for the subscription. However, please note that there are no refunds for the remaining period of the current billing cycle.

If you decide to return to our service, you can resubscribe at any time 

Absolutely! Our subscriptions are tailored to cater to enthusiasts with expanded features that enhance your viewing experience. Here are some of the special features you can expect:

Expanded Watchlist: Enjoy a more extensive Watchlist capacity. This allows you to curate and keep track of a larger array of films and TV shows you're interested in watching.

Enhanced Favorites: With an expanded Favorites feature, you can bookmark a greater number of your preferred titles for quick and easy access anytime.

Comprehensive 'Seen It' Feature: The 'Seen It' feature is enhanced in our subscriptions, allowing you to mark and keep track of a larger number of viewed titles. This is particularly useful for avid viewers who want to maintain a detailed record of their viewing history.

These features are designed to enrich the experience of cinema and television enthusiasts, making it easier and more enjoyable to manage and engage with a vast array of content on our platform.

The "Seen It" feature is designed to cater to different levels of user engagement across our platform, varying based on the type of user account. Here's how it differs:

Guests and Free Users: As a Guest or a user with a free account, you can mark up to 10 items as 'Seen It.' This feature allows you to keep a basic record of the films or TV shows you've watched, helping you manage your viewing choices.

Subscribers (Awards Guru and Awards Guru+): For our subscribers, including both "Awards Guru" and "Awards Guru+" members, this feature is significantly expanded. You can mark up to 100 items as 'Seen It,' providing a much broader scope to track a comprehensive list of your viewed content. This is ideal for avid viewers and enthusiasts who consume a larger volume of content and wish to maintain a detailed viewing history.

The "Seen It" feature is tailored to enhance user experience at each subscription level, ensuring that all our users, from casual viewers to dedicated cinephiles, have a tool that fits their viewing habits.

Yes, upgrading your user type is a simple and straightforward process. Here's how you can do it:

You can easily upgrade your user type either through our mobile app or on our website. This flexibility allows you to make changes wherever it's most convenient for you.

When you choose to upgrade, the transition to your new user type is smooth and immediate. Your account will automatically reflect the new features and benefits associated with the upgraded subscription.

Whether you're moving from a free account to a subscription, you can select the plan that best suits your viewing preferences and needs.

Upgrading your account is a great way to enhance your viewing experience, giving you access to additional features and content tailored to your interests.

Yes, Awards Box is accessible to users all around the globe. However, please note that certain features vary by subscription type, particularly in relation to the "Where to Watch" service and other functionalities. Here’s a brief overview:

Our platform is designed to be accessed from anywhere in the world, ensuring you can enjoy our content no matter where you are.

The "Where to Watch" feature, which provides location-based viewing recommendations, is available worldwide. However, its functionality and comprehensiveness may vary depending on your subscription type. For instance, "Awards Guru" and "Awards Guru+" subscribers enjoy a more expansive "Where to Watch" service, including recommendations in all countries, compared to free or guest users.

Other features, such as the number of items you can add to your Watchlist, Favorites, and Seen It list, also vary depending on whether you are a guest, a free user, or a subscriber to our "Awards Guru" or "Awards Guru+" plans.

We strive to provide an inclusive and comprehensive viewing experience to our global audience, with features and services that cater to a diverse range of user needs and preferences.

Our platform frequently updates its content to ensure that our users have access to the latest and most acclaimed films and television series. Here’s what you can expect:

We are committed to regularly refreshing our library. This means new content is added frequently to provide a dynamic and up-to-date viewing experience.

A key focus of our updates is on award-winning content. We strive to bring the latest critically acclaimed movies and TV shows to our platform, ensuring that our users have access to high-quality and celebrated cinema.

Users can stay informed about new additions and updates through notifications and our platform's news section, ensuring you don’t miss out on the latest releases.

Our aim is to keep our content fresh and exciting, continually enhancing our collection with new titles that appeal to our diverse audience of film and TV enthusiasts.

For information about account sharing, we recommend referring to our Terms and Conditions.

We encourage all our users to familiarize themselves with our Terms and Conditions to ensure a smooth and enjoyable experience on our platform.

Yes, Awards Box offers personalized content recommendations based on your viewing history, but this feature is available exclusively for Awards Guru and Awards Guru+ subscribers. By analyzing your past viewing habits and preferences, we tailor our recommendations to suggest movies and TV shows that align with your interests. This personalized recommendation system enhances your experience helping you discover content you're more likely to enjoy. If you're a Awards Guru or Awards Guru+ subscriber, you can take advantage of this feature to make your entertainment choices even more engaging and enjoyable.

For information about account sharing, we recommend referring to our Terms and Conditions.

We value your feedback and suggestions as they help us improve our services. To share your thoughts with us, simply visit the 'Contact Us' section on our website or app. There, you can find a convenient way to reach out to our team and provide your feedback or suggestions. We greatly appreciate your input, and it plays a crucial role in enhancing your experience with Awards Box. We look forward to hearing from you and continuously working to make our services even better. Your feedback is important to us!

At Awards Box, our content curation process is meticulous and designed to bring you the best entertainment. Our team of experts carefully selects movies and TV shows based on their award-winning status, nominations, and critical acclaim. We consider factors such as reviews, audience feedback, and industry recognition to ensure that the content we offer meets high standards of quality and entertainment value

Absolutely! We value your input and want to cater to your preferences. To request a specific movie or show to be added to Awards Box simply use our 'Contact Us' form, which you can find on our website or app. Our team will review all requests carefully and consider them for future updates to our content library. Thank you for helping us make Awards Box even better!

As of now, Awards Box primarily supports English language content. However, we are always attentive to our users' needs and are open to expanding our language offerings based on user demand. Your feedback and requests play a significant role in shaping our future plans. If you would like to see support for additional languages, please let us know through our 'Contact Us' section, and we will consider your input when evaluating potential language additions. Our goal is to provide an inclusive and diverse entertainment experience, and we appreciate your input in helping us achieve that.

If you've forgotten your password, don't worry; we've got you covered. Simply go to the login page and click on the 'Forgot Password' link. Follow the on-screen instructions, and a password reset email will be sent to the email address associated with your account. Be sure to check your inbox, and if you don't see the email, please also check your spam or junk folder. This email will contain the necessary steps to reset your password securely. Once you've completed the process, you'll be able to access your account with a new password of your choice.

Currently, Awards Box primarily focuses on delivering content to our users. However, we are actively exploring options to enhance your experience by including community features like forums in the future. We understand the value of building a community where users can connect, share their thoughts, and engage with each other. Your feedback and suggestions are crucial to our decision-making process, so if you have any ideas or specific features you'd like to see in our community, please feel free to share them with us through the 'Contact Us' section. We're committed to continuously improving our platform to better serve our users, and your input is highly appreciated. Stay tuned for updates on our evolving features!

As of now, Awards Box does not support offline viewing. To enjoy our content, you will need an active internet connection

If you encounter any problems or come across a bug while using Awards Box, we encourage you to report it to us promptly. To do so, please use our 'Contact Us' form, which you can access on our website or app. Describe the issue you're facing in as much detail as possible, including any error messages or unusual behavior you've observed. Our  team will review your report and work diligently to address the problem and find a solution. Your feedback is invaluable in helping us maintain a seamless and enjoyable experience for all our users. We appreciate your assistance in making Awards Box even better!

Certainly! At Awards Box, we aim to provide a diverse range of content to cater to different interests and preferences. Alongside our entertainment offerings, we also include educational and documentary content. You can explore a variety of genres, including documentaries that offer informative and thought-provoking experiences, as well as educational content that can enhance your knowledge and skills. We believe in offering a well-rounded viewing experience, and we're constantly expanding our library to include content that appeals to a wide audience. 

At Awards Box we are committed to providing the best possible experience for our users. We regularly update the platform with new features and improvements. The frequency of these updates can vary, but we strive to stay on the cutting edge of technological advancements and user preferences. Your feedback is instrumental in shaping these updates, as we aim to address your needs and make the platform even more user-friendly and enjoyable. Keep an eye out for announcements of new features and improvements as we continue to evolve and grow.

While our primary channels for customer support are email and our website, it's worth noting that certain subscription plans on Awards Box may include hotline support as part of their premium offerings. We strive to provide comprehensive support options to cater to various user needs and preferences For general inquiries or assistance, we recommend reaching out to our support team through email or the 'Contact Us' section on our website. We are here to assist you and provide the help you need, whether it's through email or hotline support, depending on your subscription level.

You can freely browse Awards Box without the need to create an account. However, if you wish to access additional features and enhance your experience, we recommend signing up for an account. With an account, you can take advantage of features like creating Watchlists, marking Favorites, and keeping track of content you've already seen. This personalized experience allows you to make the most of our platform and easily manage your preferences. It's a convenient way to tailor your entertainment choices to your liking. Signing up is simple and quick, and it opens up a world of possibilities for a more customized and enjoyable experience.

Becoming a member of Awards Box is quick and straightforward. You don't need an invitation from an existing member. To join our platform, simply visit our website or app and click on the "Sign Up" or "Create an Account" option. Follow the on-screen instructions to provide the necessary information, such as your email address and a password, and complete the registration process. Once you've successfully created your account, you'll be a member of Awards Box granting you access to our content and features. We're excited to welcome you as a member and hope you enjoy your experience with us!

Awards Box offers both free and premium subscription options to cater to a wide range of users. You can enjoy basic access to our platform without any cost. However, for users looking to unlock additional features and benefits, we offer premium subscriptions such as awards Guru and Awards Guru+. These subscription tiers provide enhanced functionality and an ad-free experience. The choice is yours - you can either enjoy our free service or explore the added benefits of our premium offerings. We strive to provide options that suit your preferences and needs, ensuring that you have a great experience with Awards Box.

If you wish to close or deactivate your Awards Box account, you can do so by following these steps:

Log in to your account on our website or app.
Navigate to the "User Settings" or "Account Settings" page.
Look for the option related to account deactivation or closure.
Follow the provided instructions, which may include confirming your decision and providing a reason for deactivating your account.

Please note that account closure might be permanent, and it may result in the loss of any data associated with your account, including preferences, watchlists, and favorites. Take some time to consider your decision, and if you have any questions or encounter any difficulties during the process, feel free to reach out to our customer support team for assistance. We're here to help you with any account-related concerns you may have.

Awards Box is a versatile platform designed to enhance your discover Award-Winnig movie or Tv show content experience. Here's how you can make the most of it:

Discover Content: Use Awards Box to explore and discover a wide range of award-winning and nominated movies and TV shows. Our carefully curated collection offers a diverse selection for your viewing pleasure.
        
Personalize Your Experience: Create an account to unlock additional features. You can mark films and TV shows as watched, add them to your Watchlist for future viewing, and rate them based on your preferences.
        
Organize Your Content: Organize your favorite content by creating custom lists. This feature allows you to categorize and manage your entertainment choices according to your tastes and interests.
        
Share Your Thoughts: Engage with the Awards Box team by sharing your thoughts and opinions
        
Stay Informed: Keep up with the latest releases, trends, and updates in the world of entertainment. Awards Box offers a user-friendly interface to help you stay informed and entertained.
        
By following these steps, you can maximize your experience on Awards Box and make the most of our platform's features to enhance your discovery enjoyment of movies and TV shows. Happy viewing!

Awards Box is not a streaming service itself, but we offer a valuable service to movie enthusiasts. We provide Where to Watch link and information on where you can watch films on other streaming services. Our platform serves as a convenient hub to help you discover and access movies available on various streaming platforms. Simply browse our collection, find the film you're interested in, and we'll direct you to the appropriate streaming service where you can enjoy it. Awards Box aims to make your movie-watching experience seamless and enjoyable by connecting you with the content you love on your preferred streaming platforms.

Absolutely! If you've marked a film as watched and would like to remove it from your watched list, you can do so. Simply navigate to your watched list, locate the film you want to remove, and there should be an option to unmark it as watched or remove it from your list. This feature allows you to keep your watched list organized and tailored to your preferences. Enjoy the flexibility and control over your list.

Validating your email address on Awards Box is a straightforward process. Here's how it works:

When you change your email address in your account settings, we will send a validation link to the new email address you've provided.

Check your inbox for an email from Awards Box with the subject related to email validation. If you don't see it in your inbox, please also check your spam or junk folder, as it may have been filtered there.

Open the email and click on the validation link provided. This action will confirm the ownership of your new email address and complete the validation process.

If you continue to experience any issues or do not receive the validation email, consider adding our email address to your contacts or safe senders list to ensure our messages reach your inbox.

By following these steps, you can successfully validate your email address on Awards Box and ensure that your account information is up-to-date and secure.

Adding an avatar image to your account on Awards Box is a simple process. Here's a step-by-step guide:

Log in to your account on our website.

Navigate to the "Settings" section.

Look for the option related to profile or avatar settings.

Click on this option, and you'll be prompted to upload or select an avatar image from your device.

Once you've chosen your preferred avatar image, save the changes.

Your selected avatar will now be displayed on your account profile. Feel free to customize your profile to make it uniquely yours.

Yes, you have the flexibility to change your username on Awards Box. Here's how it works:

Free Members: Free members can change their username once a year.

Upgraded Members: Upgraded members have the option to change their username more frequently.

To update your username, simply follow these steps:

Log in to your account on our website.

Go to the "Settings" section.

Look for the option related to username changes.

Follow the provided instructions to choose a new username.

Please note that your username is an essential part of your profile and online identity, so choose it wisely. Keep in mind that some usernames may already be in use, so you may need to select a unique one. Enjoy the flexibility to personalize your account!

Additionally, if you want to auto-publish content from your profile to third-party services like Twitter or Tumblr, you can use your profile's RSS feed in conjunction with tools like IFTTT. This allows you to easily share your Awards Box activity on other platforms.